When most people think of ‘customer service’ they consider how an employee may treat a potential paying customer. In a retail setting, perhaps that involves guests being greeted upon entering a store and thanked when they leave. In a corporate environment, maybe customer service involves active listening and handling complaints.
Tags: culture, Build Your Community, Be The Office Hero, Biz That Matters, Lead Your Company, Property Management
With spring in the air, a renewed sense of life is upon us. Winter is passing, warm days seem to outnumber cold ones, and all of nature seems to be in bloom. As an employer, how can you maximize that good mood and new season for your staff?
Tags: culture, featured, Be The Office Hero, Lead Your Company
When you're planning a company event, there are so many things to consider ...
Here at King of Pops, we like to have fun! Since we’re a growing business, meetings and planning are a big part of our operation (just like everyone else!). Over the years, we’ve worked to improve our off-site meetings to blend getting things done while having a good time. Here are some general tips to improve staff buy-in while accomplishing everything on your agenda.
Tags: Be The Office Hero
Keeping the good vibes rolling all year can be a tricky balancing act. You’ve got to keep morale up without forcing it on your team (I’m often reminded of my favorite poster hanging at an old job: “The beatings will continue until morale improves!”)
Tags: Be The Office Hero